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Privacy Policy

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Privacy, in plain language

Your information should be handled with clarity and care.

This Privacy Policy explains what personal information Brightery may handle, why we use it, when it may be shared, how we protect it, and the choices available to you.

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A focused privacy notice

How Brightery handles personal information.

This policy is intended to give customers, website visitors, partners, applicants, and other people who interact with Brightery a practical explanation of our privacy approach. Specific products, contracts, or jurisdictions may provide additional notices or rights.

01

What this policy covers

This Privacy Policy explains how Brightery handles personal information when you use our websites, submit forms, communicate with us, or use services where this policy is referenced. It does not replace a separate contract, product-specific notice, or legal requirement that applies to a particular service.

02

Information we may collect

The information we handle depends on how you interact with Brightery. It may include information you provide directly, technical information generated when you use our websites, and information needed to respond to or deliver a requested service.

Information you provideThis can include your name, work contact details, company, role, inquiry, project information, account details, applications, and anything else you choose to send to us.
Technical and usage informationWhen you use our websites, systems may generate information such as IP address, browser or device information, approximate location derived from technical data, timestamps, referring pages, and security or diagnostic logs.
Cookies and similar technologiesThese technologies may store preferences, support website functionality, help us understand usage, or support analytics and marketing where permitted.
03

How we use personal information

We use personal information for legitimate business purposes connected to your relationship with Brightery, including responding to requests, delivering services, operating and improving our websites, protecting our systems, and meeting legal obligations.

  • Respond to inquiries, requests, proposals, support questions, and other communications.
  • Provide, administer, maintain, and improve services, websites, accounts, and customer experiences.
  • Protect users, prevent misuse or fraud, investigate security events, and maintain system integrity.
  • Understand performance and usage so we can improve products, content, operations, and communications.
  • Meet contractual, accounting, compliance, and other legal obligations that apply to our operations.
04

How we share information

We do not sell or lease personal information to third parties for their own marketing use. We may share information with service providers that support our operations, when you direct us to do so, when required by law, or when reasonably necessary to protect Brightery, our users, or our services.

Service providersCompanies that help us operate technology, hosting, communications, analytics, customer support, professional services, or other business functions may process information for us under appropriate obligations.
Legal and safety reasonsWe may disclose information when required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, systems, users, or the public.
Business changesIf Brightery is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be reviewed or transferred as part of that transaction subject to applicable law.
05

Cookies and similar technologies

Our websites may use cookies and similar technologies to remember preferences, understand website usage, maintain security, and support analytics or marketing where permitted. Your browser or device may allow you to control or delete cookies. Disabling some cookies may affect website functionality.

06

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and security records, resolve disputes, or meet legal and contractual obligations. Retention periods can vary by data type and context.

07

How we protect information

We use reasonable technical, organizational, and administrative measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No website, network, or storage system can be guaranteed to be completely secure.

08

International processing

Brightery works across markets and may use service providers in more than one country. Personal information may therefore be processed outside the country where you live. Where applicable law requires it, we take appropriate steps to protect information transferred internationally.

09

Your rights and choices

Depending on where you live and the law that applies, you may have rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also opt out of marketing communications using the method provided in those messages.

How to make a request
Use our Contact page and explain that your request relates to privacy. To protect your information, we may ask for reasonable verification before acting on a request.
10

Children’s privacy

Brightery websites and business services are not designed to collect personal information from children where parental or guardian consent is legally required. If you believe a child has provided personal information to us inappropriately, please contact us.

11

Links to other websites

Brightery websites may link to third-party websites or services. Their privacy and security practices are controlled by those third parties, not Brightery. We encourage you to review their policies before providing personal information.

12

Changes to this policy

We may update this Privacy Policy when our services, practices, or legal requirements change. When changes are material, we may provide additional notice where appropriate. The date shown at the top of this page indicates the latest revision.

13

Contact us about privacy

If you have a question, request, or concern about this Privacy Policy or personal information handled by Brightery, contact us through our Contact page. We may need to verify your identity before completing certain privacy requests.