Clear rules for licensing, updates, support and responsible use of Brightery WordPress plugins.

1. Scope

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1. Scope

2. License & activation

This WordPress Plugin Policy applies to WordPress plugins developed, distributed or directly supported by Brightery unless a product page, marketplace listing, license, order, contract or other written agreement states different terms.

Plugins obtained through a third-party marketplace may also be subject to that marketplace's purchase, licensing, support and refund rules.

2. License & activation

3. Installation & backups

The number of websites, environments, users or installations permitted under a plugin license is determined by the product page, order, license key, marketplace terms or written agreement that applies to your purchase.

A license or activation key may be used to verify entitlement to updates, support, premium features or other licensed functionality. You must not share, resell, publish or misuse a private license key except where the applicable license expressly permits it.

Deactivating a license from one website does not automatically remove the plugin or data from that website. License transfer rules depend on the applicable product terms.

4. Compatibility

3. Installation & backups

You are responsible for maintaining a current backup of your website, database and important files before installing, updating, removing or modifying a plugin.

We recommend testing material plugin updates in a staging environment before applying them to a production website, especially where the website processes orders, payments, memberships, bookings or other critical workflows.

5. Updates

Brightery is not responsible for data loss caused by the absence of a usable backup, unauthorized modification, incompatible custom code or changes made outside the documented plugin workflow.

4. Compatibility

Brightery aims to maintain reasonable compatibility with supported versions of WordPress and, where relevant, WooCommerce and other named dependencies.

6. Support

Compatibility may be affected by the active theme, hosting environment, PHP version, server configuration, caching, security software, custom code and other plugins.

Unless a product page states otherwise, compatibility with every theme, plugin, page builder, hosting platform or custom implementation is not guaranteed.

5. Updates

7. Third-party services & dependencies

Plugin updates may include security fixes, bug fixes, compatibility changes, performance improvements, feature updates or code maintenance.

Access to automatic or premium updates may depend on an active license, subscription, support entitlement or marketplace account, according to the terms of the product purchased.

Brightery may change, replace or retire features when necessary for security, maintainability, compatibility or product direction. Where reasonably practical, significant changes will be documented in release notes or product information.

8. Security

6. Support

Support scope, duration, channels and response commitments are defined by the product page, order, marketplace terms or support plan associated with the plugin.

Standard plugin support may include help with documented installation, configuration, reproducible plugin defects and supported integrations.

9. Data & privacy

Unless explicitly included, support does not include general WordPress administration, custom development, third-party theme or plugin debugging, server management, content entry, malware cleanup, website recovery or training.

7. Third-party services & dependencies

A plugin may depend on WordPress, WooCommerce, external APIs, payment gateways, messaging providers, hosting services, libraries or other third-party systems.

10. Customization

Those services may change their APIs, pricing, availability, security requirements or terms without Brightery's control. A third-party change may require a plugin update or may make a feature temporarily unavailable.

You are responsible for obtaining and maintaining any third-party accounts, API credentials, subscriptions or permissions required for the plugin to work unless your product agreement states otherwise.

8. Security

11. Refunds & cancellations

You should keep WordPress, Brightery plugins, themes and relevant dependencies reasonably up to date and follow appropriate website security practices.

If Brightery identifies a material security issue in a supported plugin, we may release a fix, mitigation or upgrade guidance. Applying available updates remains the website operator's responsibility.

You must not use a Brightery plugin to introduce malicious code, bypass security controls, gain unauthorized access or facilitate unlawful activity.

12. Prohibited use

9. Data & privacy

Some plugins may process website, customer, order, form, analytics or configuration data according to the functionality enabled by the website operator.

13. Intellectual property

The website operator is responsible for determining the lawful basis, notices, consent, retention and user-rights processes required for personal data handled through the website.

If a plugin sends data to Brightery or another external service, that behavior should be described in the relevant product documentation or privacy information where applicable.

10. Customization

14. Marketplace purchases

You may customize a plugin only to the extent permitted by its applicable license and the licenses of included open-source components.

Custom changes can affect updates, supportability and compatibility. Brightery may ask you to reproduce an issue on an unmodified version before treating it as a plugin defect.

15. Service availability

Custom development requested from Brightery is separate from standard plugin support unless it is expressly included in the purchase or a written agreement.

11. Refunds & cancellations

16. Suspension & termination

Refund and cancellation eligibility is determined by the product page, checkout terms, marketplace policy, subscription terms or written agreement that applies to the purchase.

A change of mind, failure to review documented requirements, an unsupported environment or a third-party incompatibility does not automatically create a refund right, except where applicable law or the relevant marketplace requires otherwise.

17. Liability

Nothing in this policy removes any mandatory consumer rights that cannot legally be excluded.

12. Prohibited use

18. Policy changes

You must not use Brightery plugins in a way that violates applicable law, infringes third-party rights, distributes malware, enables fraud, circumvents licensing controls or intentionally harms websites, users or systems.

You must not redistribute private builds, premium download links, license keys or proprietary assets except where the applicable license expressly permits redistribution.

19. Contact

13. Intellectual property